Effective Date: November 1, 2025

1. Introduction

Welcome to DHD Interior Designs. We are committed to protecting your privacy. This Privacy Policy explains how DHD Interior Designs ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website www.dhdinteriordesigns.com (the "Site").

Please read this privacy policy carefully. By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the Site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

A. Personal Data You Provide to Us

We collect personally identifiable information that you voluntarily provide to us when you:

• Fill out a "Contact Us" or project inquiry form.

• Sign up for our newsletter or mailing list.

• Communicate with us via email.

• Submit information for an e-design service.

This information may include your:

• Name

• Email Address

• Phone Number

• Project Address

• Project details, budget, and inspiration

• Any other information you choose to provide in your message

B. Data Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and browsing activity. This is "Usage Data" and may include:

• Your IP address

• Your browser type and version

• Your operating system

• The pages you visited on our Site

• The time and date of your visit

• The time spent on those pages

This information is collected using cookies and similar tracking technologies.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Respond to You: To answer your project inquiries and provide you with information about our services.

• To Provide Services: To fulfill our contractual obligations to you as a client (e.g., creating design plans, managing your project, ordering products).

• To Send Marketing Communications: To send you our newsletter, promotional materials, and other information about our business that you have opted-in to receive. You may opt-out of these communications at any time.

• To Improve Our Website: To analyze how our Site is used, which helps us improve its functionality, design, and content.

• For Legal and Security Purposes: To comply with legal obligations and to protect the security and integrity of our Site.

4. How We Share Your Information

We do not sell your personal information. We may share your information with third parties only in the following situations:

• With Service Providers: We may share your data with third-party vendors who perform services for us, such as website hosting, email delivery, and analytics (e.g., Google Analytics).

• For Project Fulfillment: When providing our design services, we may need to share your information (such as your name and delivery address) with vendors, suppliers, and contractors to order products and coordinate services for your project.

• By Law or to Protect Rights: We may disclose your information if required to do so by law or in response to a subpoena, or if we believe in good faith that such action is necessary to protect our rights, your safety, or the safety of others.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to track activity on our Site and store certain information. Cookies are small files stored on your device that help us improve your experience.

We use:

• Essential Cookies: Necessary for the Site to function.

• Analytics Cookies: To help us understand how visitors use our Site (e.g., Google Analytics).

• Marketing Cookies: To track visitors across websites, which may be used by our partners (e.g., Pinterest or Facebook pixels) to display relevant ads.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

6. Data Security

We use reasonable administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to fulfill our service obligations, or as required by law (e.g., for tax and accounting purposes).

8. Your Data Rights

Depending on your jurisdiction (e.g., if you are in the EU/UK or California), you may have the following rights regarding your personal data:

• The right to access: You can request copies of your personal data.

• The right to correction: You can request that we correct any information you believe is inaccurate.

• The right to erasure: You can request that we erase your personal data, under certain conditions.

• The right to object/opt-out: You can object to our processing of your personal data for marketing purposes. You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of the email.

To exercise any of these rights, please contact us at the email address below.

9. Third-Party Links

Our Site may contain links to other websites that are not operated by us (e.g., links to vendors, publications we are featured in, or our social media profiles). If you click on a third-party link, you will be directed to that third party's site. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites.

10. Children's Privacy

Our services are not intended for or directed to individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this page periodically for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

DHD Interior Designs Email: [email protected] Phone: (903) 386-3840